Mix and Match
Refund policy
RETURN & REFUND POLICY
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it — unused, unworn, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, please contact us at saadshahid913@gmail.com.
If your return request is approved, we will provide you with a return shipping label along with instructions on how and where to send your package. Items returned without first requesting a return will not be accepted.
For any return-related questions, feel free to contact us anytime at saadshahid913@gmail.com.
Damages and Issues
Please inspect your order upon arrival and contact us immediately if the item is defective, damaged, or if you received the wrong item. We will evaluate the issue and do our best to resolve it quickly.
Non-Returnable Items
Certain types of items cannot be returned, including:
-
Perishable goods (such as food, flowers, or plants)
-
Custom or personalized products
-
Personal care items (such as beauty products)
-
Hazardous materials, flammable liquids, or gases
We also do not accept returns on sale items or gift cards.
If you have questions regarding a specific item, please contact us at saadshahid913@gmail.com before making your purchase.
Exchanges
The fastest way to receive a different item is to return the original item first. Once your return is approved, you may place a new order separately.
European Union 14-Day Cooling-Off Period
If your order is shipped to the European Union, you have the right to cancel or return your order within 14 days for any reason and without justification. The item must still be in its original condition, unused, with tags, original packaging, and accompanied by proof of purchase.
Refunds
Once we receive and inspect your returned item, we will notify you regarding the approval status of your refund.
If approved, your refund will be processed automatically to your original payment method within 10 business days. Please note that banks and credit card providers may require additional time to process and post the refund.
If more than 15 business days have passed since your refund was approved, please contact us at saadshahid913@gmail.com.
